Welcome to Kalpa Holidays! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect data, use them, disclose for your service and safeguard your data when you engage with our organization. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect:
- Personal information: When you book a tour or services with us, we collect personal information such as your name, email address, phone number, passport details and payment information.
- Travel information: We collect information about your travel preferences, destinations choice, dietary requirements, accomodation preference, special requirements.
- Website Usage Data: We may collect information about your interaction with our website, including IP addresses, browser types, referring pages, and pages visited.
How We Use Your Information:
- Service Provision: To process your bookings, manage your reservations, and provide you with the requested travel and trekking services.
- Communication: To communicate with you regarding your bookings, provide customer service and send you updates about our services and promotions,
- Personalization: To tailor our services to better suit your preferences and improve overall experience with us.
- Legal compliance: To comply with legal obligations and respond to lawful requests from public authorities.
How We Share Your Information
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as hotels, airlines and trekking guides. These providers are obligated to protect your information and use it only for the purpose for which it was shared.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100 %^ secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information subject to certain legal restriction.
- Object to or restrict the processing of your personal information
- Withdraw consent at any time, where we are relying on consent to process your data.
Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Changes to This Privacy Policy
We can update this privacy policy from time to time. We will notify you of any changes by posting new policy on our website. You are advised to review this Privacy Policy periodically for any changes.